Seat Pitch is the distance from any point on one seat to the exact same point on the seat in front or behind it.
While it is not the exact equivalent of "legroom", it does give a very good approximation of how much seat room you
should expect. Bottom line: the more seat pitch the better.
If the airlines publish seat pitch or seat width information, it is listed on the website. Some airlines, however,
do not publish these measurements, in which case they are most likely absent from the site. In this case, try calling
the airline directly for additional information.
What if I am flying on an airline or aircraft not featured on SeatGuru.com?
Seat maps can often be found on the airline's website; if you cannot locate them an airline phone agent may be able
to direct you to one. While these maps will not offer seat-by-seat commentary or color coding, they will provide a
general seating layout.
Another resource for seating and flight information is the Flyertalk message boards.
It is important to note that different airlines almost always configure the interior of the same version of a plane
differently. Using another airline's seat map will not always provide accurate information.
Our goal is to continue to improve this website and the number of fleets and aircraft detailed on SeatGuru.com will
continue to grow.
Can I submit a comment about a seat on an aircraft or airline not featured on SeatGuru.com?
Please feel free to submit any information you have about an aircraft or airline not on SeatGuru.com. You can contact us via email at
help@seatguru.com,
and we will try to get the new information on the site as soon as possible.
What is a power port?
A power port, usually located in the seat arm rest, enables you to plug in electronic devices such as laptops and
portable DVD players while on the plane. If there is a power port location at your seat it will be noted by a black
dot on the SeatGuru seating map; the Seat Map Key provides an illustration. The three widely used types of power ports
are AC, Cigarette and Empower. Both the Cigarette and Empower ports require special adapters which can be purchased from
a number of retailers. If power ports are available on an aircraft there will be a laptop icon on that plane's webpage
on the SeatGuru site. If you click on the icon, detailed power information will appear.
What does it mean if a seat is colored Red for "Poor Seat"?
A seat colored red is meant to alert travelers that the seat should be avoided. Usually, it has multiple poor qualities, such as no window, limited recline or legroom, reduced seat width, etc. If you place your mouse over the seat in question, comments will appear to explain why it is a poor seat.
What does it mean if a seat is colored Yellow for "Be Aware"?
A seat colored yellow is meant to alert travelers that there is something different about the seat. Usually, the seat has one poor feature, such as no window, limited recline or legroom, reduced seat width, etc, but it does not have enough poor qualities to warrant being colored red. If you place your mouse over the seat in question, comments will appear to explain why it is a seat you should be wary of.
What does it mean if a seat is White or not colored?
A seat colored white is considered a standard seat for that particular aircraft. Use the pitch and width chart at the top of each airplane page because a standard seat on one plane may be different from a standard seat on another. Standard seats are usually preferable to yellow seats, and always preferable to red seats.
What does it mean if a seat is colored Half Yellow/Half Green?
If a seat is colored both yellow and green it means there are both positive aspects of the seat and aspects to be wary of. If you place your mouse over the seat in question, comments will appear to explain these pros and cons.
What does it mean if a seat is colored Half Yellow/Half Red?
If a seat is colored both yellow and red it means there are aspects to be wary of, but the seat is not as bad as the red seats on the aircraft. If you place your mouse over the seat in question, comments will appear to explain these pros and cons.
Can I print the seat maps from the website?
Yes, we are now a print friendly site! On each plane page you will see a "Print Page" icon that will provide you with a
print-optimized version of the page.
I'm having technical difficulties with the site, what can I do?
For problems with the menu system, try using the SiteMap which has a link to every plane on the site; it is located at the
bottom of every page. This website takes advantage of new HTML and JavaScript techniques introduced over the last couple of
years and you may be experiencing problems if you are using an older browser. While most people (over 99%) have newer
browsers that can take advantage of these features, some cannot. We have personally tested SeatGuru on Internet Explorer
5.0+, Netscape 4.78+, Opera 5.0+, AOL 6.0+, and Mozilla 1.0+ and Safari. Ensuring that the website operates on so many browsers
involved quite a bit of time, though we are sorry if it doesn't work with your particular setup. Most people have been
able to correct viewing and function problems by upgrading their browsers, using a different browser all together, or
finding an alternate computer to use. Also, the website looks best in a resolution of 1024x768 or greater, but is
acceptable in 800x600.
We receive so many questions about bulkhead seats that we thought it would be helpful to provide a detailed look at these
controversial airplane seats. Read our Bulkheads Explained article.
Can anyone sit in an Exit Row?
To sit in an Exit Row, the FAA requires that a passenger:
Be 15 years of age or older
Have full mobility
Have the ability to understand and communicate instructions
Be physically able and willing to operate the emergency equipment if necessary.
Infants are not allowed to be seated in Exit Rows or the rows immediately in front of or in back of an Exit Row (even if
accompanied by a passenger 15 years of age). If you plan on booking an Emergency Exit and are concerned that you or those
you are traveling with do not meet the criteria, contact the airline you are flying for further information.
How do I submit seat comments?
On every aircraft, there is a "Submit Comments" button under the amenity icons, to the right
of the plane. After clicking, a feedback form for seat comments will appear on your screen. This system allows us to
collect all the comments for individual planes in one database. If you have any information about an aircraft or airline not featured on SeatGuru.com, contact us via email at
help@seatguru.com,
and we will try to get the new information on the site as soon as possible.
Can you change my seat?
No, SeatGuru.com has no affiliation with either the airlines, their reservation systems, or any travel agency. You should
attempt to contact either your travel agent or the airline you are flying to inquire about seat changes.
How often is the site updated?
We aggregate, verify, and incorporate submitted feedback and comments into the site daily.
Is there a version of the site I can access from my Blackberry or PDA?
Can you answer my questions about traveling with a pet?
Yes, look for the "Pets" tab at the top of the General Information page for the airline you are flying. Each airline has
a General Information page that can be reached from the left hand menu. Almost all airlines require you make advance
reservations for your animal's travel; make sure you contact the airline directly.
Do you have information on designated handicap seating and seat belt extenders?
No, we recommend that you contact the airline you are flying with your questions and concerns.
Where can I learn more about airline travel, flight safety etc.?
A power port, usually located in the seat arm rest, enables you to plug in electronic devices such as laptops and
portable DVD players while on the plane. If there is a power port location at your seat it will be noted by a black
dot on the SeatGuru seating map; the Seat Map Key provides an illustration. The three widely used types of power ports
are AC, Cigarette and Empower. Both the Cigarette and Empower ports require special adapters which can be purchased from
a number of retailers. If power ports are available on an aircraft there will be a laptop icon on that plane's webpage
on the SeatGuru site. If you click on the icon, detailed power information will appear.
Yes, we are now a print friendly site! On each plane page you will see a "Print Page" icon that will provide you with a
print-optimized version of the page.
On every aircraft, there is a "Submit Comments" button under the amenity icons, to the right
of the plane. After clicking, a feedback form for seat comments will appear on your screen. This system allows us to
collect all the comments for individual planes in one database.