Mango: Pet Policy

Can I travel with my pet?

The only animal permitted to travel in the passenger cabin of Mango aircraft are guide dogs, who travel free of charge. These animals need to be secured with a safety harness. A collar and lead are not considered acceptable harnessing.

Mango reserves the right to request proof that the Guest is dependent upon the dog. As our aircraft have limited free space, Mango is unable to permit pet containers in the passenger cabin.

Mango will transport your pet provided that the following conditions are met:

Guests supply suitable pet transportation containers

The pet and container combined may not weigh more than 32 kg

Only two containers will be accepted in the cargo hold of each aircraft

Only one animal is permitted in each lockable container

The container is leak proof and meets all government requirements for safe and humane transportation

Soft-sided containers are not allowed in the cargo hold of the aircraft

Containers are made of metal, polyethylene or fibreglass

Containers are subject to inspection and approval by Mango

Pet containers must be accompanied by a Guest with a booking at check-in

One Guest may transport two pet containers in the cargo hold if there is space available.

Mango cannot be held accountable should anything happen to a Guest’s pet at the airport or during the flight.