Jetstar Check-in

Does Jetstar Airways have online check-in?

Yes, Jetstar Airways' Web Check-in allows you to check-in up to 24 hours before your flight departs. All you need is an internet connection and a printer!

Check-in now for your Jetstar Airways flight by selecting My Booking and entering your flight information.

What are the requirements for using Web Check-in?

  • Check-in 1-24 hours before your flight is scheduled to depart.
  • You are not carrying goods that much be declared at the airport such as explosives, flammable materials, or corrosives.
  • You are traveling in a group that is less than 10 people.
  • You are not a special needs passenger (i.e. unaccompanied minor).

Make sure you leave enough time at the airport to get through security, check your bags, etc.

Can I use Flight Check-in if I have bags to check?

Yes, you will be able to print your boarding pass at home but will have to drop your bags at the JetCheck baggage drop. Jetstar recommends you drop your baggage at least 45 minutes before departure. Acceptance of baggage closes 30 minutes before scheduled departure.

Can I change/select my seat with Web Check-in?

Yes, when you use Flight Check-in you can change/select your seat.

If I plan to check in at the airport, how much time should I allot?

Passengers who arrive after check-in has closed will not be able to board the flight and may forfeit their entire fare. Check-in Closing Times:

  • Flights operated by Jetstar (JQ) leaving from Australian Domestic terminals: 30 minutes before scheduled departure
  • Intra-Asia flights operated by Jetstar Asia (3K) or Valuair (VF): 40 minutes before scheduled departure
  • Flights operated by Jetstar (JQ) leaving from International terminals: 60 minutes before scheduled departure

Check-in Opening Times:

  • Flights operated by Jetstar (JQ) leaving from Australian Domestic terminals: 2 hours before scheduled departure
  • Intra-Asia flights operated by Jetstar Asia (3K) or Valuair (VF): 2 hours before scheduled departure
  • Flights operated by Jetstar (JQ) leaving from International terminals: 3 hours before scheduled departure

Once checked-in, you will be required to be at the boarding gate, at least:

  • Flights operated by Jetstar (JQ) leaving from Australian Domestic terminals: 25 minutes prior to scheduled departure time
  • Intra-Asia flights operated by Jetstar Asia (3K) or Valuair (VF): 15 minutes prior to scheduled departure time
  • Flights operated by Jetstar (JQ) leaving from International terminals: 40 minutes prior to scheduled departure time

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