Austrian: Pet Policy

What methods of transport does Austrian Airlines provide for my pet?

  • Travel in the passenger cabin.
  • Checked as baggage in pressurized and temperature controlled area of your aircraft.

Does my pet qualify for travel in the passenger cabin?

One small cat or dog may be carried with you in the passenger cabin, provided it is placed in a secure, leak-proof transport container. The combined weight of the animal and container must not exceed 8 kg, with maximum dimensions of 55 cm x 40 cm x 23 cm for easy stowage under the seat. You must bring your own transport container.

Does my pet qualify for travel as checked baggage?

Animals that cannot be transported in the passenger cabin will be carried in Austrian Airlines' air-conditioned/heated cargo hold. Please provide your own appropriately-sized, approved transport container. You must notify Austrian Airlines in advance with the dimensions and weight so they can make sure enough space is available.

What are the fees associated with pet transport?

  • Fee for animal in the passenger cabin to/from United States, Canada, Mexico and the Caribbean: $80 one way
  • Fee for animal checked as baggage to/from United States, Canada, Mexico, Central America, South America and the Caribbean: $100 one way
  • Fee for animal traveling to other destinations in the cabin or as checked baggage: Contact American Airlines Reservations
  • Fee for animal shipped as cargo: Contact American Airlines Cargo

What health documentation is required?

Please observe the relevant animal welfare regulations and legal requirements and make sure you have all the necessary documents with you.

How do I book pet transort?

You must inform Austrian Airlines at the time of booking that you wish to travel with your pet . The airline will check that the transport arrangements meet our conditions of carriage and get back to you as soon as possible. Please notify Austrian Airlines by calling: +43 (0)5 1766 1000.

What do I do if I am traveling with an assistance dog?

Guide/assistance dogs are carried free of charge on all Austrian Airlines flights and may travel with you in the cabin. Assistance dogs do have to be booked in advance. See www.aua.com for more Information about traveling with an assistance dog.

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