go! Baggage

Carry-On Allowance: 1 Bag + 1 Personal Item

Each passenger is allowed to carry on one bag and one personal item such as a laptop bag, handbag, or briefcase. Assistive devices and outer garments do not count as personal items. All carry-on luggage must fit in the overhead bin or under the seat in front of you. You must be able to lift your carry-on into the overhead storage without assistance. All carry-on bags must adhere to the following requirements:

  • Maximum Dimensions of Carry-on Luggage: 19in x 15in x 11in

REMINDER: Bulkhead seats do not have underseat storage during take-off and landing.
Read Bulkheads Explained

No Free Checked Baggage Allowance

  • 1st check bag: $10
  • 2nd checked bag: $17
  • Additional bags: $25 each

Each bag must adhere to the below requirements:

  • Maximum Dimensions: 62 linear inches (length + width + height)
  • Maximum Weight: 50 lb

Customers exempt from paying the second checked bag fee:

  • Corporate members
  • Customers traveling on government fares
  • Customers traveling on or after July 15, 2008 who purchased their tickets prior to June 25, 2008
  • go!Express passengers traveling from Kapalua, Maui; Kona, Big Island, Lana`i City, Lana`i and Ho`olehua, Moloka`i
  • Customers flying on the same reservation as someone with exempt status (except for group bookings of 8 or more)

Items exempt from the bag fee:

  • Child car seats, carriers, and strollers
  • Wheelchairs, walkers and other personal assistive devices

Overweight/Oversized Baggage Fees

  • 51 - 70 lb: $25
  • 71 - 99 lbs: $50

Bags weighing more than 99 lb and/or baggage that measure in single dimension more than 80in or combined dimension exceeding 160in will not be accepted.

Sports Equipment

Due to cargo compartment size, go! will accept surfboards and paddle boards with lengths 6 feet and less on a limited basis. A fee of $25 will be charged for transportation of these items.

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