Air Jamaica Check-in

Does Air Jamaica have online check-in?

Yes, Air Jamaica allows you to check-in up to 24 hours before your flight departs.

Check-in now for your Air Jamaica flight.

What are the requirements for using online check-in?

Web Check-In is now being offered for revenue passengers:

  • with electronic tickets.
  • traveling on all Air Jamaica operated flights.
  • traveling in groups of less than 10 passengers.
  • checking in between 4-24 hours before departure.

Check-in formalities such as displaying visas and passports and other security procedures will be completed at the specially marked Web Check-In counter. Make sure to leave ample time to go through all security procedures.

Can I check-in online if I have bags to check?

Yes, passengers can check luggage at the airport Web Check-in counter after checking in online.

All passengers with bags to be checked are required to be at the counter a minimum of 1.5 hours prior to scheduled departure. International passengers with no checked bags are required to be at the counter a minimum of one hour prior to scheduled departure, and passengers flying solely within Jamaica with no checked bags are required to be at the Web Check-In counter a minimum of 45 minutes prior to scheduled departure for verification.

Can I change/select my seat when checking in online?

During online check-in, passengers can select a seat.

Customers must contact an Air Jamaica Agent (via telephone or at the airport) to cancel check-in or to make changes to flight(s) or seat assignment.

If I plan to check in at the airport, how much time should I allot?

Check-in begins three hours prior to departure at the Air Jamaica airport ticket counter. Due to international processing and increased security requirements, you should arrive at the airport at least 2.5 hours prior to your departure time to allow sufficient time to complete all necessary processing and documentation.

Your reservations may be cancelled if you are not at the check-in counter at least 60 minutes prior to departure. You should be at the boarding gate at least 30 minutes before your flight is scheduled to depart. Failure to do so may result in seat cancellation and the removal of your checked bags from the aircraft.

Regulations require that all visitors to the US provide the following information at the time of check-in, or they will not be allowed to travel:

  • Full name (last name, first name, middle initial)
  • Gender
  • Nationality
  • Country of residence
  • Travel document type
  • Travel document number (expiry date and country of issue)
  • Destination address in the U.S. (does not apply to US citizens or legal permanent residents)

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