The Incredible Shrinking Plane Seat
The Incredible Shrinking Seat
American Airlines, United and Other Carriers Are Wedging an Extra Seat Into Each Coach Row
Passengers aren't happy facing decreased shoulder room, more frequent bumps from service carts in narrower aisles and less overall comfort, said Andrew Wong, regional director of travel website TripAdvisor LLC in Singapore. Based on feedback to the company's SeatGuru website, he said, fliers "are becoming aware of increased seating abreast-particularly for the 777."